Shipping policy


We strive to fulfill your order within 1 business day

94% of orders have been fulfilled within 1 day this year so far!!



Standard 3-9 business days

Express 1-2 business days

United States

Standard 4-9 business days


Tracking included with every order

Back Order

Items on back order typically arrive within 2-3 weeks


If anything happens to your package, contact us

Every package has $100CAD of insurance, we can file a claim within 90 days

Incorrect Addresses

As the customer, you are responsible for ensuring you've entered the correct shipping address at checkout.

The shipping address you've entered will be displayed on the order confirmation page and in the email after you've placed the order. Please check to ensure that you've entered the correct shipping address. If you have entered the incorrect address please email us immediately at with your order number and the correct shipping address.

By completing your order, you agree to bear any additional charges associated with re-routing packages after they've been shipped. You also agree that 1000 Epics will not send you a replacement order for free in the event of an incorrect address